Refund and Return Policy

Last updated: [2026-10-04]

We offer a 30-day return period. You have 30 days from the date you receive your order to request a return. This policy does not limit any rights you may have under applicable consumer protection laws.

Return eligibility

To be eligible for a return under our store policy, your item must be unworn and unused, in the condition you received it, with its tags attached and in its original packaging. You’ll also need your receipt or proof of purchase.

How to request a return

To request a return, email us at wifepickup@gmail.com with your order number and the reason for your request.

Please don’t send an item back before your return is approved. If your return is accepted, we’ll provide a return shipping label and instructions for where and how to send the package. Returns sent without prior approval may not be accepted.

Return address: [INSERT RETURN ADDRESS — replace this before publishing]

Damaged, defective or incorrect items

Please inspect your order when it arrives. If an item is defective, damaged or incorrect, email wifepickup@gmail.com as soon as possible. Include your order number and clear photos of the issue so we can review it and work out an appropriate resolution.

Items that can’t be returned

Some items are not eligible for return under our store policy, including:

• Perishable goods, such as food, flowers or plants

• Custom-made or personalized products

• Personal care products

• Hazardous materials, flammable liquids or gases

• Sale items

• Gift cards

If you have a question about whether your item can be returned, contact us at wifepickup@gmail.com. These exclusions don’t limit any rights you may have under applicable law.

Exchanges

The quickest way to get a different item is to request a return for your original item. Once the return is approved, you can place a separate order for the item you want.

European Union: 14-day right to cancel

If your order is shipped to a customer in the European Union, you may have the right to cancel or return your order within 14 days of receiving it, without giving a reason. This right is subject to applicable legal conditions and exceptions.

To request a return, email wifepickup@gmail.com within the 14-day period and include your order number. You’ll need proof of purchase. Any return conditions or costs will be handled in accordance with applicable law.

Refunds

We’ll email you after we receive and inspect your return to let you know whether your refund has been approved.

If approved, we’ll issue the refund to your original payment method within 10 business days. Your bank or card provider may need additional time to process and post it.

If more than 15 business days have passed since we approved your refund, contact us at wifepickup@gmail.com.